The Joint Virtual IT Office (JVITO) will help solve any IT-related questions that are directly connected to the education offered in CHARM-EU. Students, teaching staff, administrative staff and project members can approach the JVITO with their questions. The office has experts on different work areas (see the examples below). Besides this, a local contact person is available at each institution who can support you in your own language.
Expertise areas of the JVITO:
- Access problems/Identity management
- Assessment software
- Compliance (such as GDPR) or licenses
- Connecting students with external stakeholders (challenges platform)
- Class scheduling info
- Digital (micro-)credentials
- Hybrid Classrooms
- Identity- and access management
- Management of databases, especially with personal data
- Teacher support for technology-enhanced teaching and learning
- Transnational Online Learning
- Virtual Learning Environment
Examples of issues that we cannot help you with include the support of hardware and software given to you by your local institution, which is not connected to CHARM activities. Regarding these issues, please approach your local IT helpdesk.
You can ask your question to the JVITO by filling in this form.
Purpose of the JVITO
The JVITO was established in December 2023 and is meant as a:
- support-office for technology enhanced learning and teaching (e.g. key users of relevant applications, such as VLE, feedback tools, etc.)
- a body for collaboration on IT-related topics, answering to the needs of CHARM-EU,
- network of staff for exchange of knowledge and skills for IT-related topics in the CHARM-EU Alliance in a more general sense.